Walnut Psychotherapy Center is looking for a part-time administrative assistant to join our team. Your primary responsibility would be staffing the front desk and supporting the Administrative team with various tasks. A successful candidate would be someone who is extroverted, community oriented, LGBTQ+ affirming, and detail-oriented with experience providing administrative support in a healthcare setting.

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Key Responsibilities:

• Front Desk - welcome clients, answer phones, monitor office supply inventory, monitor and resolve maintenance issues

• Mail and Deliveries - sort, scan and process incoming mail and deliveries

• Client Data Management - provide support maintaining digital patient records and generating reports using our EHR system, Theranest. 

• Client Communication - assist with client requests in-person and via email regarding office access needs, insurance benefit information, and more, while maintaining HIPAA compliance.

• Other responsibilities to support the Walnut Administrative team as needed 

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Desired Experience and Skills:

• 2-3 years administrative experience in a healthcare setting

• 2-3 years customer service experience 

• Extremely organized and methodical

• Can communicate clearly and empathetically about difficult topics 

• Computer literacy 

 

Bonus Points for:

• Familiarity with Excel formulas and data handling (ex. VLOOKUP, COUNTIF)

• Familiarity with insurance benefits and claims submission

• Experience working with the LGBTQIA+ community 

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Compensation: $25 per hour 

Time commitment: 20-30 hours per week - Tuesday, Wednesday & Thursday

Location: IN PERSON at our Center City office

​Manager: Ishalé Toliver, Practice Manager​​

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To Apply:

1. Email adminjob@walnutpsychotherapycenter.com

2. Attach your resume

3. Answer these three questions. There are no right or wrong answers; I’m interested in your real, unique thoughts about these topics:

1. How do you keep track of emails you need to respond to?

2. From the lists above, what is one quality or responsibility that you feel most qualified for, and which one you feel may be most challenging?

3. What is it about Walnut Psychotherapy Center that makes you interested in working here?

4. What does a positive workplace culture mean to you, and how do you contribute to it?

4. A separate cover letter will help your application, but it is not required

 

Queer, trans, and POC candidates are encouraged to apply.

 

Current clients of Walnut will NOT be considered, as this would constitute a conflict of interest. Former clients may be considered in limited circumstances.

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