Information for our current clients
TheraNest Portal
If you're seeing a therapist at Walnut, you can use our online portal to:
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View upcoming appointments
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Pay a bill
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Download superbills to submit out-of-network claims
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Sign forms
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View or download forms or paperwork you have signed, including our policies, intake paperwork, COVID waiver, and more
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Update your payment card info
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Update your contact info
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Update your emergency contact
If you don't already have a TheraNest portal login,
email info@walnutpsychotherapycenter.com to have a signup link emailed to you.
Want to become a client?
If you're not already a client at Walnut, please reach out to us through the contact form. Do not create a TheraNest portal account; this will NOT add you to the waiting list.
For questions about billing and payment:
please email billing@walnutpsychotherapycenter.com
There are two ways you can update card information in the client portal:
Pay the balance directly: Sign in to the online portal and click the link at the top called "make a payment." There, you'll see the invoices with a balance due, and you can make a payment with whatever card you like. When you do this, you can also save the card to your file for us to automatically charge in the future.
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You can also add a new card to your file, without making a payment at the same time: To update your saved card info, sign in to the online portal and click the link on the top left called "$ Billing." On the billing page, look to the right for the Credit Card section. You can add and delete the saved card info here. However, the portal does not have a place to write your card's security code, which we do need in order to charge your card. Please email billing@walnutpsychotherapycenter.com with just the security code, which we will then save to your account, and use for future charges.